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Auto glass questions, answered
Jon answers the questions he hears most, in plain language. Can't find yours? Call or send a photo.
How long does a windshield repair or replacement take?
A windshield chip repair takes about 45 minutes. Most windshield replacements take 1 to 2 hours. Timing can vary by vehicle and whether camera calibration is needed. We'll give you an estimate when you book and confirm when it's safe to drive. Windshield replacement →
Can you repair my windshield, or does it need to be replaced?
Many small stone chips can be repaired. A crack, damage near the edge or a chip in your direct line of sight calls for replacement. Send us a photo and we'll help you figure out the next step. Chip repair →
Will I still see the chip after it's repaired?
You may still see a small mark. The resin often makes the chip less noticeable and helps keep it from spreading. Chip repair →
Will my windshield camera need to be recalibrated?
If your vehicle has a forward-facing camera for features like lane departure warning, the manufacturer may require calibration after a windshield replacement. We'll check what your vehicle needs and perform the required calibration at our Nepean shop. Camera calibration →
When can I drive or wash my car after a windshield replacement?
We'll tell you when it's safe to drive based on the adhesive and installation conditions. At pickup, we'll also go over when you can wash the car and when to remove any tape we've left on the windshield. Windshield replacement →
Can you replace my windshield at my home or workplace?
We offer mobile service from April through October. When you book, we'll confirm whether we can do the job at your location or whether your vehicle needs to come to our Nepean shop for calibration. Mobile service →
Can you handle my insurance claim?
Yes. We'll help start the claim, confirm your coverage and tell you what you'll owe before work begins. For approved claims, we bill your insurer directly for the covered portion. Insurance claims →
What's the difference between OE and OEE windshield glass?
Original Equipment (OE) glass is supplied to the vehicle manufacturer and carries its logo. Original Equipment Equivalent (OEE) glass is made to match the original windshield's specifications and typically comes without the automaker's logo.
When we quote your replacement, we check which glass fits your vehicle and supports its features, such as a forward-facing camera, a heads-up display, or a heated windshield. We'll explain which options are available and whether your vehicle requires camera calibration after replacement.
At Clear Choice Auto Glass, we use tested glass that meets or exceeds applicable safety standards and install it with care. Windshield replacement →
Still have a question?
Ask Jon.